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What Is Google My Business & Why Do I Need It?

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Ecompapi Digital Agency

1 Aug 2025

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Digital Marketing Agency Adelaide
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Having a website is no longer sufficient to be found online in today’s digital age, particularly if your customers are local. Google My Business (GMB) can help with that. Setting up your Google Business Profile is one of the most effective methods to interact with local clients, regardless of whether you’re a local plumber in Perth, a café owner in Melbourne, or a representative of one of Australia’s many brand agency. 
 
Let’s analyse Google My Business, its importance for your online presence, and how to create google company page that produces tangible outcomes.  

What Is Google My Business? 

Currently referred to as Google Business Profile, Google My Business (GMB) is a free application that helps companies manage their online presence on Google Maps and Google Search. 
 
Your profile shows up at the top of Google Maps (on mobile devices) or on the right side of search results (on desktop computers) when someone looks for your company name or the services you provide. Your company name, address, phone number, website, images, reviews, and operating hours are all included in this listing. 
 
To put it briefly, Google My Business gives you authority over how your company shows up on Google and ensures that prospective clients receive accurate information at the appropriate time.  

Why Do You Need a Google My Business Profile? 

Having a Google Business Profile is similar to listing your company on Google Search, the busiest street in the world. People find you, trust you, and pick you over competitors thanks to your contemporary shopfront. 

Here’s why you need it: 

1. Boosts Local Visibility 

Nowadays, the majority of consumers look for local companies on Google. Actually, local queries like “best Italian restaurant near me” or “local SEO agency in Sydney” account for about half of all Google searches. 
 
It is easier for local clients to find your company when you have a fully optimised Google My Business listing that shows up in these local search results and on Google Maps.  

2. Builds Trust with Customers 

Credibility is increased by the customer reviews, images, and business information displayed in your My Business profile. Positive Google reviews and a well-maintained listing increase the likelihood that people will visit a business or utilise a service. 

3. Drives Website Traffic and Enquiries 

By setting up a Google business page, you facilitate calls, website visits, and directions directly from your listing. Lead conversions and website traffic can both be greatly increased by a well-optimised profile. 

4. Helps You Stand Out from Competitors 

Google My Business is still not being fully utilised by many companies. You can rank higher on local searches and even surpass more established competitors if you maintain accurate information and update your posts, images, and offers frequently. 

5. Gives You Valuable Insights 

Analytics on how users locate and engage with your profile may be found on the Google My Business dashboard. As you can see: 

  • The number of individuals who looked at your profile 
  • The search terms they used 
  • The number of people who called, messaged, or asked for instructions 

Your Google My Business SEO and overall marketing plan are improved by these information.  

How Do You Put Your Business on Google? 

Creating a Google Business Profile is easy and cost-free! To begin, take the following actions: 

Step 1: Visit Google My Business 

Enter your Google account information to log in at google.com/business. Use your company email to create one if you don’t already have one. 

Step 2: Enter Your Business Details 

Give precise details regarding your company, such as: 

  • Business name 
  • Address (or service area if you operate remotely) 
  • Phone number 
  • Website URL 
  • Business category 

Tip: Maintaining consistency is crucial for local SEO; use the same company name and contact details that are on your website.  

Step 3: Verify Your Business 

Google may request that you confirm your company by phone, email, or mail. Verification enables you to completely administer the listing and attests to your status as the business’s legal owner. 

Step 4: Optimise Your Profile 

After verification, Google My Business optimisation is necessary: 

  • Provide expert, superior images of your shopfront, merchandise, and staff. 
  • Include your special operation hours and business hours. 
  • Use pertinent keywords, such as “local SEO agency,” “brand agencies Australia,” or “digital marketing expert,” to craft an engaging business description. 
  • To keep your listing current, post deals, events, and updates frequently.  

 Step 5: Encourage and Respond to Reviews 

Customer testimonials are an effective form of social proof. Encourage satisfied clients to write positive evaluations and reply to all reviews, whether positive or negative, in a kind and expert way. For Google’s algorithm as well as prospective clients, this interaction conveys credibility. 

  1. Google My Business Optimisation Tips 

Take into account these professional suggestions to make the most of your Google Business Profile: 

  1. Keep Your Information Updated 

Outdated contact information or inaccurate hours irritate potential consumers more than anything else. Review and update your Google My Business details on a regular basis. 

  1. Use Keywords Naturally 

Use pertinent keywords (such as “what is GMB,” “Google Business,” and “local SEO agency”) in your posts and business description, but refrain from placing them in. 

  1. Add Posts and Photos Regularly 

Regular engagement enhances your GMB profile, just like it does on social media. To boost interaction, provide information on team accomplishments, new services, or promotions. You can also add new images. 

  1. Leverage Q&A 

People can ask questions right on your profile on Google. Answer them proactively to provide clarification and demonstrate your responsiveness and activity. 

  1. Track Insights 

Keep an eye on how users engage with your profile and modify your approach as necessary. Make sure your location information and map pin are accurate if you see a lot of people using Google Maps to discover you. 

The Role of GMB in Local SEO 

Google My Business is a crucial component of local SEO for companies who want to reach a local audience. When properly optimised, it helps your company show up in the top three map listings that show up on Google’s first page for local searches, also known as the “local pack.” 
 
Traffic, calls, and visits from local clients can all significantly rise as a result of this visibility. Understanding GMB is crucial for success, whether you’re a small business looking to attract local clients or a local SEO professional assisting clients in optimising their listings.  

Partnering with Experts 

Although setting up a Google business page is easy, optimising it for sustained development requires skill. Google My Business optimisation services are provided by numerous brand firms in Australia to make sure that your listing is reliable, search engine optimised, and produces quantifiable outcomes. 
 
A local SEO agency can help you keep ahead of the competition if you’re a business owner who isn’t sure how to start or maintain your profile.  

Final Thoughts 

What is GMB, then, and why is it necessary? 
 
It is your company’s internet presence on the most reliable search engine in the world, and it is more than simply a digital listing. 
 
A Google My Business profile that is optimised: 

  • Increases exposure in regional searches 
  • Increases client trust 
  • Increases the number of calls, visits, and queries 
  • Offers insightful information for development 

Your clients are looking for you in the cutthroat market of today; the question is, will they discover you? 
 
Today, take charge of your internet presence. After creating and optimising your Google business page, you can observe an increase in your local exposure.

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Ecompapi Digital Agency

We are a global force and a catalyst for change. Our team of strategic thinkers and tech experts helps businesses navigate the digital landscape, transforming their brands and driving growth.

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